TERMS & CONDITIONS AND PRIVACY POLICY

Effective Date: October 3, 2017
Last Updated: June 2, 2025


TERMS & CONDITIONS

1. Agreement to Terms

Simplified by Jess, LLC (“Simplified,” “we,” “us,” or “our”) offers traditional offline life and professional simplification services and information products as well as digital life and professional simplification services and digital organization products to our clients.

Your access to and use of www.simplifiedbyjess.com (the “Website”) is conditioned on your acceptance of and compliance with these Terms & Conditions. By accessing or using our Website, you agree to be bound by these Terms. If you disagree with any part of these terms, then you may not access the Website.

All trademarks and copyrighted information contained on the Website are the property of their respective owners.

2. Digital Products and Services

We offer various digital products including but not limited to:

  • Ebooks and digital guides
  • Digital templates and worksheets
  • Online courses and educational materials
  • Digital consulting resources

3. Purchases and Payment

Payment Processing: All payments are processed securely through third-party payment processors. By making a purchase, you agree to provide current, complete, and accurate purchase and account information.

Pricing: All prices are listed in USD and are subject to change without notice. The price charged will be the price displayed at the time of purchase.

Sales Tax: Applicable sales tax, VAT, or GST will be added to your purchase based on your billing address and local tax requirements.

4. REFUND POLICY – NO REFUNDS

IMPORTANT: We do NOT issue refunds for digital products under any circumstances once the order is confirmed and the product is delivered.

This no-refund policy applies to:

  • All digital downloads (ebooks, guides, templates, etc.)
  • Digital courses and educational materials
  • Consultation services after they have been provided
  • Any digital product that has been accessed or downloaded

EU Customer Rights: EU customers have the legal right to cancel digital content purchases within 14 days. However, by completing your purchase, you expressly consent to immediate delivery of digital content and acknowledge that you lose your right of withdrawal once the download begins or access is provided.

Technical Issues: If you experience technical difficulties downloading or accessing your purchase, please contact us at info@simplifiedbyjess.com for assistance. We will help resolve technical issues but will not issue refunds.

5. Intellectual Property Rights

Our Content: All content, features, and functionality on our Website, including but not limited to text, graphics, logos, images, and software, are owned by Simplified by Jess, LLC and are protected by international copyright, trademark, and other intellectual property laws.

License to Use Digital Products: Upon purchase, you are granted a personal, non-exclusive, non-transferable license to use our digital products for your personal or internal business use only. You may not:

  • Resell, redistribute, or share our digital products
  • Copy, modify, or create derivative works
  • Use our content to compete with our business
  • Remove copyright notices or proprietary markings

Permitted Uses: You may:

  • Download and save digital products for personal use
  • Print materials for your own reference
  • Use templates and worksheets for your business (not for resale)
  • Quote brief excerpts with proper attribution

6. Prohibited Uses

You may not use our Website or digital products to:

  • Violate any applicable laws or regulations
  • Infringe on intellectual property rights
  • Distribute malicious software or content
  • Attempt to reverse engineer our digital products
  • Create unauthorized derivative works
  • Share login credentials or access with others

7. Disclaimers and Limitation of Liability

Content Accuracy: While we strive for accuracy, the information on our Website may contain inaccuracies or typographical errors. Content may be changed at any time without notice.

No Warranties: Our Website and digital products are provided “as is” without any warranties, express or implied.

Limitation of Liability: In no event shall Simplified by Jess be liable for any direct, indirect, punitive, incidental, special, or consequential damages arising from your use of our Website or digital products.

8. Third-Party Links

Our Website may contain links to third-party websites. We are not responsible for the content, privacy policies, or practices of any third-party sites.

9. Modifications

We reserve the right to modify these Terms & Conditions at any time without prior notice. Changes will be effective immediately upon posting on our Website.

10. Governing Law

These Terms & Conditions are governed by the laws of Florida, United States.


PRIVACY POLICY

1. Data Controller Information

Simplified by Jess, LLC acts as the data controller for all personal data collected through our Website and services.

Contact Information:

2. Information We Collect

Personal Information You Provide:

  • Name and contact information
  • Billing and payment information
  • Account credentials
  • Communications with us
  • Survey responses and feedback

Automatically Collected Information:

  • IP address and location data
  • Browser and device information
  • Website usage analytics
  • Cookies and tracking technologies

Information from Third Parties:

  • Payment processor data
  • Social media information (if you connect accounts)
  • Marketing platform data

3. How We Use Your Information

Legal Basis for Processing:

  • Contract Performance: To process orders and deliver products
  • Legitimate Interests: To improve our services and communicate about our business
  • Consent: For marketing communications (you can withdraw anytime)
  • Legal Obligations: To comply with tax and legal requirements

Specific Uses:

  • Process and fulfill orders
  • Provide customer support
  • Send transactional communications
  • Improve our Website and services
  • Comply with legal obligations
  • Prevent fraud and abuse
  • Send marketing communications (with consent)

4. Information Sharing

We may share your information with:

  • Payment Processors: To process transactions
  • Service Providers: For website hosting, email delivery, analytics
  • Legal Authorities: When required by law
  • Business Transfers: In case of merger or acquisition

We do NOT sell your personal information to third parties.

5. Data Security

We implement appropriate technical and organizational measures to protect your personal data:

  • Secure data transmission (SSL encryption)
  • Access controls and authentication
  • Regular security assessments
  • Employee training on data protection
  • Secure data storage practices

Security Breach Notification: If a data breach occurs that poses a risk to your personal data, we will notify you and relevant authorities as required by law.

6. Your Rights (Especially for EU Residents)

Under GDPR and other data protection laws, you have the right to:

Access: Request a copy of your personal data Rectification: Correct inaccurate or incomplete data Erasure: Request deletion of your data (“right to be forgotten”) Restriction: Limit how we process your data Portability: Receive your data in a portable format Object: Opt out of certain processing activities Withdraw Consent: For processing based on consent

How to Exercise Your Rights: Email us at info@simplifiedbyjess.com with your request. We will respond within 30 days.

7. International Data Transfers

Your personal data may be transferred to and processed in countries outside your residence. We ensure appropriate safeguards are in place for such transfers, including:

  • Standard Contractual Clauses
  • Adequacy decisions by relevant authorities
  • Other approved transfer mechanisms

8. Data Retention

We retain your personal data for as long as necessary to:

  • Fulfill the purposes outlined in this Privacy Policy
  • Comply with legal obligations
  • Resolve disputes and enforce agreements

Specific Retention Periods:

  • Customer data: 7 years after last transaction
  • Marketing data: Until you unsubscribe
  • Website analytics: 26 months
  • Support communications: 3 years

9. Cookies and Tracking

Our Website uses cookies and similar tracking technologies:

Essential Cookies: Required for website functionality Analytics Cookies: To understand how visitors use our site Marketing Cookies: For targeted advertising (with consent)

You can control cookies through your browser settings. Note that disabling cookies may affect website functionality.

10. Marketing Communications

Email Marketing: We may send you marketing emails if you:

  • Purchase our products
  • Subscribe to our newsletter
  • Provide consent

Unsubscribe: You can opt out of marketing emails anytime by:

11. Children’s Privacy

Our services are not intended for children under 16. We do not knowingly collect personal data from children under 16. If we become aware that we have collected such data, we will delete it promptly.

12. California Privacy Rights

California residents have additional rights under the California Consumer Privacy Act (CCPA):

  • Right to know what personal information is collected
  • Right to delete personal information
  • Right to opt out of sale of personal information
  • Right to non-discrimination

Contact us at info@simplifiedbyjess.com to exercise these rights.

13. Updates to This Policy

We may update this Privacy Policy periodically. We will notify you of material changes by:

  • Posting a notice on our Website
  • Sending you an email notification
  • Updating the “Last Updated” date

Continued use of our services after changes constitutes acceptance of the updated policy.

14. Contact Information

For any questions about these Terms & Conditions or Privacy Policy, contact us:

Simplified by Jess, LLC Email: info@simplifiedbyjess.com Website: www.simplifiedbyjess.com

For data protection inquiries specifically: Email: info@simplifiedbyjess.com Subject Line: “Data Protection Inquiry”


By using our Website or purchasing our products, you acknowledge that you have read, understood, and agree to be bound by these Terms & Conditions and Privacy Policy.